Our Customer Guarantees at www.golfgeardirect.co.uk
This offer is available prior to placing your order and applies to standard priced items only and excludes Special Offers, Sales, Multi-buy deals and Custom fit products.
Please inform us of the retailers name that we are being compared to and we shall verify your claim and match the price.
A simple promise with no hidden extras.
For your extra peace of mind all purchases made online are covered by our 21 day refund promise
If you change your mind for whatever reason please send the item back to us, as new, with the original receipt and undamaged original packaging and we will be pleased to pprocess an immediate refund - no hassles, no questions, for your total peace of mind.
Please note all returns must be unused, clean and free from dirt of any kind to qualify for this refund scheme. Special and custom orders cannot be returned under the no-hassles promise unless faulty.
In some cases other guarantees may take precedence. This does not affect your statutory rights.
Our offer applies to all full priced NEW inline clubs priced over £199 only with the exception of non standard custom fit products
If for any reason whatsoever you are unhappy with the performance of your club(s) within 90 days of purchase you may return them to us at your own expense. Upon satisfactory receipt of the returned clubs we will e-mail you a voucher worth 80% of the price you paid towards the purchase of alternative clubs. This offer applies to clubs that are not damaged and show only normal wear for clubs less than 90 days old.
A simple scheme, no catch, just our commitment to quality of service and reassurance for your pleasure shopping here at www.golfgeardirect.co.uk
Full ’90 day trial programme’ rules detailed below
If you wish to return club(s) under this scheme please send them to:
MGC Ltd- Returns
Headcorn Business Centre
90 ‘trial programme’ rules:
- You must inform us by email at [email protected] prior to returning any product under the ’90 Day Trial Programme’
- One "second chance!" The replacement clubs may not be exchanged again
- This offer does not apply to package sets
- This offer does not apply to custom fit Irons/Woods/Hybrids/Wedges or Custom Putter orders
- This offer does not apply if you have altered the clubs in anyway.
- This offer does not apply to any discounted or SALE items
- Any free or discounted goods included with the item should be returned if unused and in original packaging. If the discounted or free gift has been used then it should be kept and the value of these goods will be deducted from the value of the voucher balance that we shall email to you.
We use sophisticated software to track our competitiors prices on key items for sale on our website to bring additional peace of mind to our customers
We hope you enjoy shopping on www.golfgeardirect.co.uk and please give us your constructive feedback at any time at [email protected] as your opinion is important to us.